Delivery Manager I (Chennai)

Role Description Experience Range - 1218+ Years - Strong experience leading large-scale Agile development, production support, and managed services engagements. Hiring Location: Chennai, Hyderabad Must-Have Skills Delivery & Program Management - End-to-end delivery of Agile Scrum Development and Production Support engagements - Experience managing fixed-price, milestone-based projects and managed services - Delivery governance, risk management, stakeholder management, and dependency management - SLA, KPI, and customer commitment management - Resource planning, capacity management, and delivery excellence Technical Expertise - Robust software engineering background with prior hands-on experience as a Java Developer - Java/J2EE - Microservices Architecture - Cloud Platforms (AWS, Azure, or GCP) - Kubernetes & Containerization - API Development & Integration - DevOps and CI/CD practices - Modern application architecture Production Support & Operations - Experience leading 24x7 Production Support teams - Incident Management, Problem Management, RCA - Operational Excellence and Service Reliability - SRE practices - Observability and Monitoring - MTTR reduction and Availability improvements Automation & AI - Experience driving Automation-first initiatives - AI-enabled engineering and operations transformation - Experience with AI-powered tools, Copilots, Automation Frameworks, or Agentic AI solutions - Productivity and operational efficiency improvements through AI Financial & Business Management - P&L; ownership - Revenue, Margin, Utilization, Forecasting, and Budget Management - EBITDA improvement initiatives - Commercial and financial delivery accountability Leadership - Technical leadership across development and support teams - Team mentoring and people development - Stakeholder and executive communication - Performance management and succession planning - Cross-functional team leadership Good-to-Have Skills - Experience managing large offshore delivery cente .