Developer II - Enterprise Solutions

Tasks/Activities to be performed in the OHEP o Monitor end-to-end data pipelines, job executions across python, EPM Cloud, EPM Automate to ensure seamless data flow. o Proactively track data load status (Success / Failed / Running / Delayed), ensure proper communication and resolution for failures or performance bottlenecks. o Perform required maintenance activities within the established time frames across EPM Cloud, its related processes, LINUX servers, databases and file shares. o Manage and implement change requests within EPM Cloud (EPBCS / TRCS) applications, ensuring comprehensive documentation. o Assist with ad-hoc request from Clients o Perform root cause analysis (RCA) for recurring failures and critical incidents o Support various Upgrade Activities in the system and perform required tests post upgrade. o Ensure timely ticket assignment, prioritization and end-to-end ownership tracking o Adhere to Incident SLA timelines for response and resolution o Coordinate with Oracle, SAP BW and Infrastructure teams for analysis and resolution of cross platform issues if required o Provide regular updates to stakeholders and end users o Ensure proper communication, validation and documentation before ticket closure o Maintain documentation of issues, fixes, and known error patterns o Adherence to KPI as per the definition from BGSW and follow the process as per BGSW Guidelines 2. Knowledge, Skill & Abilities: o Proven analytical skills with information systems o Excellent communication and collaboration o Knowledge of information security o Experience working across disciplines, groups and teams 3. Skills: Technical: o Oracle EPM Cloud (EPBCS / TRCS) o Oracle Database (PL/SQL) o Python o LINUX o Shell scripting Process: o Support process & Maintenance best practices Domain: o Oracle EPM Cloud

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