Fulfilled - Lead II -IT Asset Management

We are seeking a Senior End User Computing (EUC) Engineer with expertise in Citrix, Azure Virtual Desktop (AVD), SCCM/MECM, Intune, Ivanti AppSense, PowerShell, Entra ID, Defender, and other EUC technologies. The ideal candidate will be responsible for designing, implementing, and supporting end-user computing solutions that enhance performance, security, and user experience. Key Responsibilities:

Design, deploy, and manage Citrix Virtual Apps & Desktops (DaaS, XenApp, NetScaler, StoreFront, Director) for enterprise environments. Configure and manage Azure AVD, Windows 365 (W365), and Azure Virtual Machines (VMs) for cloud-based EUC solutions. Administer SCCM/MECM, Intune, and Ivanti AppSense for software deployment, patching, and device management. Implement and optimize Entra ID (formerly Azure AD), Microsoft Defender, and Active Directory (AD) for identity and security management. Develop and maintain OS Deployment (OSD) automation for endpoint provisioning and management. Utilize PowerShell scripting to automate EUC-related tasks and improve efficiency. Collaborate with cross-functional teams to ensure seamless integration of EUC solutions. Monitor and troubleshoot EUC-related performance, availability, and security issues. Stay updated with emerging EUC technologies and recommend best practices. Provide Level 3 support for escalated EUC incidents and service requests. Qualifications & Experience: 7+ years of experience in End User Computing with expertise in Citrix, Azure AVD, SCCM/MECM, Intune, and Active Directory. Strong knowledge of Citrix DaaS, XenApp, NetScaler, StoreFront, Director, and Virtual Desktop solutions. Hands-on experience with Azure Virtual Machines (VMs), Windows 365 (W365), and Entra ID. Proficiency in PowerShell scripting for automation and troubleshooting. Experience with Microsoft Defender, security policies, and endpoint protection. Strong background in OS deployment (OSD), image management, and application packaging. Ability to troubleshoot complex EUC environments and resolve escalated technical issues. Excellent communication and documentation skills for stakeholder collaboration. Industry certifications such as Citrix CCA-V/CCE-V, Microsoft Certified: Azure Administrator, Intune Specialist, or similar are preferred. Preferred Skills: Experience in hybrid cloud environments integrating on-premises and cloud-based EUC solutions. Familiarity with Windows Server, Group Policy, and enterprise mobility solutions. Knowledge of ITIL processes and EUC best practices.

end user computing,sccm,desktop support engineering,storefront,netscaler,citrix xenapp,azure virtual machine,active directory,policy management,windows defender