Lead I - Enterprise Solutions

Role Overview: We are seeking a dedicated ServiceNow Developer for a 6-month engagement starting in August. This role focuses exclusively on the One-Stop project, where the developer will play a critical part in enhancing and adopting our ServiceNow platform's out-of-the-box third-party risk management capabilities. The primary objectives will be enabling the DDR module and executing enhancements to the Third-Party Risk Management (TPRM) ecosystem, including external-facing portals. Key Responsibilities: Module Enablement: Enable, configure and test the DDR (Due Diligence Request) module. Third-Party Risk Management (TPRM): Execute updates to the TPRM module to align with business requirements. Profile Management: Build and configure robust Third-Party Profiles to accurately capture and assess vendor data. External Portal Development: Develop and enhance the Third-Party Risk Portal, ensuring a secure and intuitive interface for external vendors. Platform Automation & Scripting: Design and implement automated processes using Flow Designer, and write efficient server-side logic using Business Rules/Script Actions/Events. Event Management: Configure and trigger Script Actions and platform Events to drive background processing. Targeted Communications: Design and configure complex, condition-driven system Notifications tailored to specific internal and external stakeholders. Security & Access Control: Implement strict data governance by designing and maintaining complex Access Control Lists (ACLs) across affected tables. Required Qualifications: Experience: A minimum of 2 years of proven and hands-on experience in ServiceNow administration and platform configuration. Certification: Active ServiceNow Certified System Administrator (CSA) certification is required. Technical Expertise: Deep understanding of ServiceNow security models, specifically troubleshooting ACLs. This is a must have for the candidate. Proven proficiency building automated processes in Flow Designer. Strong scripting capabilities, specifically with Business Rules, Script Actions, and the Event Registry. Experience configuring dynamic, targeted system Notifications. Preferred Qualifications: An active ServiceNow Certified Application Developer (CAD) certification is highly desired but not required. Prior experience working directly with the Vendor Risk Management (VRM) or Third-Party Risk Management (TPRM) applications. Experience configuring Service Portal pages and widgets for external users.

Access Control Lists, ServiceNow, GRC, Data Governance