Lead I - Software Testing- Automation QA- Healthcare (Provider Domain)

Role description We are seeking an experienced Automation QA with strong expertise in the Healthcare- Provider Domain, Healthcare EDI Transactions, and modern testing practices. The ideal candidate will have hands-on experience supporting healthcare payer systems, provider-facing applications, API testing, and test automation within Agile environments. This role requires a solid understanding of provider operations and healthcare workflows, combined with strong QA and test automation capabilities. Key Responsibilities Healthcare Domain Testing Validate healthcare applications supporting Provider Operations, including Provider Portal solutions and modernisation initiatives. Test workflows related to Prior Authorisation, Provider Availability, and associated healthcare business processes. Support testing across Medicare Advantage, Commercial, and Managed Care healthcare plans. Validate healthcare transaction processing and integrations involving EDI transactions. Ensure accuracy and compliance of provider-related data and business workflows. Provider Domain Expertise Perform testing of processes related to: Provider Directory Management Provider Credentialing Provider Contracting Network Management Validate provider-facing digital applications and portal functionalities. Collaborate with business analysts and product owners to understand provider workflow requirements. API & Integration Testing Design and execute API test scenarios using Postman or similar tools. Validate REST API responses, data transformations, and integration flows. Test healthcare integrations involving JSON, XML, and healthcare-specific data exchange patterns. Test Automation Develop and maintain automated test scripts using: Selenium Playwright Cypress Execute automated regression and functional testing. Contribute to automation framework enhancements and test coverage expansion. Agile QA & Test Management Manage test cases, defects, and user story validation using Azure DevOps. Participate in Agile ceremonies, sprint planning, backlog grooming, and release testing activities. Track, document, and communicate testing progress and quality metrics. Support continuous testing and quality assurance activities throughout the SDLC. Cloud & Platform Testing Test applications hosted within the Microsoft Azure ecosystem. Validate Azure-hosted services, integrations, and cloud-based application functionality. Collaborate with development and DevOps teams to ensure quality delivery in cloud environments. Required Skills & Experience Healthcare Domain Strong experience in the Healthcare Provider Domain. Extensive knowledge of healthcare EDI transactions, including: 270/271 Eligibility & Benefits 837 Claims 835 Remittance Advice 834 Enrollment Experience supporting Medicare Advantage, Commercial, and/or Managed Care healthcare plans. Strong understanding of Provider Operations and healthcare business workflows. Knowledge of Provider Directory, Credentialing, Contracting, and Network Management processes. Experience testing Provider Portal modernisation initiatives and provider-facing digital applications. QA & Automation Hands-on experience testing REST APIs using Postman or similar tools. Experience with automation frameworks such as: Selenium Playwright Cypress Strong understanding of manual testing methodologies, including functional, regression, integration, and UAT testing. Agile & DevOps Hands-on experience using Azure DevOps for: Test Management Defect Tracking User Story Validation Agile Delivery Experience working within Agile/Scrum environments. Technical Skills Experience testing Azure-hosted applications and cloud services. Working knowledge of JSON, XML, and healthcare integration patterns. Understanding of API integrations and service-oriented architectures. Skills Automation testing, API Testing, Web application testing, User acceptance testing, Integration testing, Browser testing, Compatability testing, US Healthcare, Provider, EDI, HIPAA About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impacttouching billions of lives in the process. .