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About the role
Network Security Engineer (Fortinet & Zscaler) Role Summary The Network Security Engineer is responsible for the operational management, stability, and security of enterprise network security platforms, with a primary focus on Fortinet Next-Generation Firewalls and Zscaler cloud security services (ZIA/ZPA). The role ensures secure connectivity across on-premises, cloud, and remote access environments through proactive monitoring, lifecycle management, and close coordination with vendors and internal teams. Key Responsibilities · Oversee and enhance the operation of Fortinet NGFW (FortiGate) and Zscaler (ZIA/ZPA) platforms to ensure availability, performance, and security. · Lead and support upgrade, patching, and lifecycle management activities for Fortinet firewalls, Zscaler services, proxies, and IDS/IPS capabilities. · Coordinate with Fortinet and Zscaler vendors to raise, track, and resolve support tickets. · Monitor health, capacity, and performance of network security appliances and cloud security services. · Perform routine hygiene activities including configuration reviews, version compliance checks, policy optimization, and performance tuning. · Support change management processes for firewall rules, Zscaler policies, upgrades, and maintenance activities. · Collaborate with Network Engineering, SOC, Cloud, and Infrastructure teams. · Maintain accurate documentation, runbooks, and operational procedures. Required Qualifications · Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent experience). · 3–5 years of hands-on experience in network security engineering or security operations roles. · Strong hands-on experience with Fortinet firewall platforms (FortiGate). · Working knowledge of Zscaler ZIA and/or ZPA. · Practical experience with firewall policy management, IDS/IPS concepts, and proxy technologies. · Experience supporting upgrades, patching, and lifecycle management. · Familiarity with monitoring, ticketing, and change management processes. · Strong troubleshooting and documentation skills. Preferred Qualifications · Experience operating network security platforms in hybrid or cloud-connected environments. · Exposure to SASE, Zero Trust, and ZTNA models. · Understanding of network segmentation and defense-in-depth principles. · Certifications such as Fortinet NSE, PCNSE, Zscaler, or CCNP Security are a plus. · Experience working in regulated enterprise environments.
Zscaler, Change Management, Firewall, IDS/IPS
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