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About the role
We are seeking an experienced SME MFT (Subject Matter Expert - Managed File Transfer) with 5+ years of expertise in designing, developing, and managing enterprise file transfer solutions. The ideal candidate will possess deep technical knowledge in MFT platform integrations, demonstrated experience in mentoring and educating development teams on MFT technologies, and specialized expertise in the lifecycle management and operations of GoAnywhere MFT platform. This senior role requires a technical leader who can architect secure, scalable, and reliable file transfer solutions, establish MFT best practices and standards, and serve as the go-to expert for all MFT-related initiatives. The SME MFT will play a critical role in enabling seamless B2B data exchange, automating file-based integrations, and ensuring the operational excellence of the organization's managed file transfer infrastructure. ROLES AND RESPONSIBILITIES MFT Solution Design & Development (5+ Years): • Architect and design enterprise-grade managed file transfer solutions for B2B and internal data exchange scenarios • Develop complex file transfer integrations using MFT platforms supporting multiple protocols: SFTP, FTPS, FTP, AS2, AS3, AS4, HTTP/S, SCP • Design secure file transfer architectures with encryption (PGP, AES), digital signatures, and certificate management • Implement automated file transfer workflows with scheduling, monitoring, and error handling capabilities • Create file transformation and mapping solutions for various formats: CSV, XML, JSON, EDI (X12, EDIFACT), fixed-width, delimited files • Design high-availability and disaster recovery strategies for critical file transfer processes • Develop integration patterns between MFT platforms and enterprise systems: ERP, CRM, databases, cloud storage • Implement file validation, virus scanning, and data quality checks in transfer workflows GoAnywhere MFT Lifecycle Management & Operations (3+ Years): ------------------------------------------------------------ • Administer and manage GoAnywhere MFT platform including installation, configuration, and upgrades • Design and implement GoAnywhere MFT project workflows, triggers, and monitors • Configure GoAnywhere MFT resources: FTP/SFTP servers, trading partners, web users, and secure mailboxes • Implement GoAnywhere MFT security configurations: SSL/TLS certificates, SSH keys, PGP encryption, user authentication • Manage GoAnywhere MFT clustering and load balancing for high availability • Perform GoAnywhere MFT version upgrades, patch management, and platform migrations • Monitor GoAnywhere MFT system health, performance metrics, and resource utilization • Troubleshoot complex GoAnywhere MFT issues: connection failures, authentication errors, transfer interruptions • Implement GoAnywhere MFT backup and disaster recovery procedures • Configure GoAnywhere MFT logging, auditing, and compliance reporting MFT Platform Mentoring & Education (3+ Years): ---------------------------------------------- • Mentor and educate developers, analysts, and operations teams on MFT platform capabilities and best practices • Develop and deliver MFT training programs, workshops, and knowledge sharing sessions • Create comprehensive MFT documentation: technical guides, runbooks, standard operating procedures • Establish MFT development standards, coding guidelines, and design patterns for the organization • Conduct code reviews and architecture reviews for MFT solutions developed by team members • Provide technical guidance and consultation to project teams on MFT implementation approaches • Build internal MFT community of practice and foster knowledge sharing across teams • Create reusable MFT components, templates, and accelerators for common integration patterns B2B Integration & Trading Partner Management: --------------------------------------------- • Design and implement B2B file exchange solutions with external trading partners • Configure and manage trading partner profiles, certificates, and security credentials • Implement EDI document exchange (X12, EDIFACT) using MFT platforms • Design AS2, AS3, and AS4 communication protocols for secure B2B transactions • Manage trading partner onboarding, testing, and certification processes • Implement B2B gateway solutions for partner connectivity and data validation • Monitor B2B transactions and ensure SLA compliance with trading partners • Troubleshoot B2B integration issues and coordinate with external partners for resolution Security & Compliance: ---------------------- • Implement MFT security best practices: encryption at rest and in transit, secure authentication, access controls • Manage digital certificates, SSL/TLS configurations, and PKI infrastructure for file transfers • Implement PGP/GPG encryption and digital signature verification for sensitive file transfers • Ensure compliance with regulatory requirements: GDPR, PCI-DSS, HIPAA, SOX for file-based data exchange • Design audit trails and logging mechanisms for file transfer tracking and compliance reporting • Implement data loss prevention (DLP) controls and malware scanning in file transfer workflows • Conduct security assessments and vulnerability remediation for MFT infrastructure • Manage user access controls, role-based permissions, and segregation of duties in MFT platforms Operations & Support: --------------------- • Provide L3 support for critical MFT production issues and escalations • Monitor file transfer jobs, queues, and system performance using MFT monitoring tools • Implement proactive alerting for failed transfers, SLA breaches, and system anomalies • Perform root cause analysis for MFT incidents and implement preventive measures • Manage MFT change requests, enhancements, and platform configurations • Coordinate MFT maintenance windows, upgrades, and platform refreshes • Maintain MFT inventory: trading partners, interfaces, schedules, and documentation • Generate operational reports: transfer volumes, success rates, SLA compliance Integration Architecture: ------------------------- • Design integration patterns between MFT and enterprise applications: SAP, Oracle, Salesforce, Workday • Implement MFT-to-API integration patterns for hybrid file and API-based workflows • Design cloud integration solutions: AWS S3, Azure Blob Storage, Google Cloud Storage • Architect hybrid cloud MFT solutions connecting on-premises and cloud environments • Implement database integration for file-based data loading and extraction • Design message queue integration: IBM MQ, RabbitMQ, Azure Service Bus for file notifications • Create event-driven file transfer architectures with real-time processing capabilities Process Improvement & Automation: --------------------------------- • Continuously evaluate and optimize MFT processes for efficiency and reliability • Implement automation for repetitive MFT tasks: deployment, configuration, monitoring • Develop scripts and tools for MFT administration and operational tasks • Establish MFT metrics and KPIs: transfer success rates, processing times, error rates • Drive MFT platform consolidation and standardization initiatives • Evaluate and recommend new MFT technologies and capabilities • Implement self-service capabilities for business users and development teams PRIMARY SKILLS (REQUIRED) MFT Platform Design & Development (5+ Years): --------------------------------------------- • Expert-level experience designing and developing integrations on MFT platforms including: - GoAnywhere MFT: project workflows, triggers, monitors, resources, and modules - IBM Sterling File Gateway or IBM Sterling Secure Proxy - Axway SecureTransport or Axway B2B Integration - GlobalSCAPE EFT Server or Tectia SSH - WS_FTP Server or Ipswitch MOVEit - Oracle MFT or other enterprise MFT solutions - File transfer protocols: SFTP, FTPS, FTP, AS2, AS3, AS4, HTTP/S, SCP, OFTP - File formats and transformations: CSV, XML, JSON, EDI X12, EDIFACT, fixed-width, delimited - Encryption technologies: PGP/GPG, AES, SSL/TLS, SSH - Digital signatures and certificate management (X.509, PKCS) - Automated file transfer scheduling and monitoring - High-availability and disaster recovery configurations GoAnywhere MFT LCM & Operations (3+ Years): -------------------------------------------- • Specialized expertise in GoAnywhere MFT lifecycle management and operations: - GoAnywhere MFT installation, configuration, and deployment - GoAnywhere MFT project design and workflow development - GoAnywhere MFT resource configuration: FTP/SFTP servers, trading partners, web users - GoAnywhere MFT security: SSL/TLS, SSH keys, PGP, authentication methods - GoAnywhere MFT clustering, load balancing, and high availability - GoAnywhere MFT upgrades, patches, and version management - GoAnywhere MFT monitoring, logging, and alerting configuration - GoAnywhere MFT troubleshooting and performance tuning - GoAnywhere MFT backup, recovery, and disaster recovery procedures - GoAnywhere MFT APIs and automation capabilities MFT Mentoring & Education (3+ Years): -------------------------------------- • Proven experience mentoring and educating teams on MFT platforms: - Developing MFT training curricula and learning paths - Conducting hands-on workshops and knowledge transfer sessions - Creating technical documentation and best practice guides - Performing code reviews and architecture reviews - Establishing MFT standards and governance frameworks - Building internal MFT communities of practice - Coaching junior developers and analysts on MFT development - Creating reusable MFT templates and accelerators B2B Integration & EDI: ---------------------- • Extensive B2B integration experience: - Trading partner management and onboarding - EDI standards: X12 (ANSI), EDIFACT, TRADACOMS, HL7 - AS2, AS3, AS4 protocol implementation and configuration - B2B gateway configuration and management - Partner certification and testing procedures - B2B SLA management and compliance monitoring Security & Compliance: ---------------------- • MFT security expertise: - SSL/TLS certificate management and PKI - PGP/GPG encryption and key management - SSH key management and secure authentication - Data encryption at rest and in transit - Regulatory compliance: GDPR, PCI-DSS, HIPAA, SOX – Audit logging and compliance reporting - Access controls and role-based security Integration Technologies: ------------------------- • Integration with enterprise systems: - Database connectivity: JDBC, ODBC, SQL Server, Oracle, MySQL, PostgreSQL - Cloud storage: AWS S3, Azure Blob Storage, Google Cloud Storage - Enterprise applications: SAP, Oracle, Salesforce, Workday - Message queues: IBM MQ, RabbitMQ, Azure Service Bus, JMS - APIs: REST, SOAP for MFT-to-API integration - Cloud integration platforms: Azure Logic Apps, AWS Transfer Family Scripting & Automation: ----------------------- • Automation and scripting skills: - PowerShell for MFT automation and administration - Bash/Shell scripting for Unix/Linux MFT environments - Python for MFT integration and automation - SQL for database integration and reporting - GoAnywhere MFT APIs and command-line interfaces • We are seeking an experienced SME MFT (Subject Matter Expert - Managed File Transfer) with 5+ years of expertise in designing, developing, and managing enterprise file transfer solutions. • The ideal candidate will possess deep technical knowledge in MFT platform integrations, demonstrated experience in mentoring and educating development teams on MFT technologies, and specialized expertise in the lifecycle management and operations of GoAnywhere MFT platform. • This senior role requires a technical leader who can architect secure, scalable, and reliable file transfer solutions, establish MFT best practices and standards, and serve as the go-to expert for all MFT-related initiatives. • The SME MFT will play a critical role in enabling seamless B2B data exchange, automating file-based integrations, and ensuring the operational excellence of the organization's managed file transfer infrastructure.
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