Change and Deployment Manager

Change and Deployment ManagerKey ResponsibilitiesCoordinate and Manage Deployments: Oversee and execute deployment activities for customers and development environments, ensuring alignment with service contracts and organizational standards.Release Planning: Create, plan, and manage release calendars and schedules for site and production deployments.Documentation: Develop deployment documentation, runbooks, release notes, rollback scenarios, and maintain process/procedure documentation.Risk & Impact Assessment: Perform risk analysis and deployment impact assessments at component and subsystem levels.Test & Preparation: Prepare test environments, align test schedules, and manage deployment rehearsals and rollbacks with deployment and test engineers.Execution & Monitoring: Lead the execution of deployments in production environments, monitor system behavior during smoke tests/postdeployment validation, and ensure planning is met.Stakeholder Coordination: Communicate and coordinate with internal and external stakeholders (ITSDM, site teams, T&D team, management, service desk, product development, etc.) regarding all deployment and change activities.Issue Management: Escalate issues to Service Management during deployments, coordinate escalations, and implement mitigation actions for potential delays.Change Control: Facilitate Change Advisory Board (CAB) meetings, make Go/Nogo decisions based on testing results, and ensure endtoend change processes are adhered to for all planned releases.Continuous Improvement: Conduct postimplementation reviews, contribute to process improvements, and introduce enhancements to product, process, and tooling.Team Leadership: Delegate tasks (e.g., Jira tickets), transfer knowledge to engineers, and provide guidance for successful deployment execution.Compliance & Standards: Ensure compliance with industry standards, best practices, and relevant department processes.Support & Commissioning: Provide commissioning and standby support during project golive, act in production/service support, and help configure components per deployment overview.Qualifications and SkillsEducation: Bachelors or university degree in a technical/logistics field (systems engineering, mechatronics, informatics, electrical engineering, or related discipline). Experience: 7+ years in serviceoriented environments, supporting live customer systems according to ITIL standards; experience in technically leading engineering projects with multidisciplinary teams. Technical Knowledge: ITIL Change Management and Release & Deployment Management Software processes (SDLC), CI/CD pipelines, and methodologies. Tools: Jira, Dos Maximo, Service Now, Microsoft Project, SQL Developer, Apache Maven, HP ALM, OP5, Flux, Bamboo, Docker, Git/BitBucket, Jenkins, PowerShell, Kubernetes, Helm; working experience with virtual machines, VM clusters, XML, Git repositories. Industry Experience: Familiarity with customer processes in relevant industries (e.g., ASML, Thales), material handling systems, IT architecture, industrial automation, business process automation, integration strategies, and processes. Skills: Strong planning, organizational, analytical, and problemsolving skills; qualityfocused with attention to detail; ability to decompose work, estimate effort, and create feasible plans; excellent communication and influencing skills in English (written and verbal); proactive, pragmatic, and supportive team player, able to work with diverse backgrounds; willingness to travel internationally (up to 50%). Tooling & Technical Skills (Primary): Oracle SQL, PL/SQL, Jenkins, PowerShell, Kubernetes, Helm. Tooling & Technical Skills (Secondary): VM setup, PowerShell scripting, XML reading, Git repository management. Additional Knowledge: Networking fundamentals (VLANs, subnets, gateways, firewalls, NAT, WiFi, etc.), servers & virtualization (ILO, ESXi, HyperV, RAID), storage & connectivity (NAS, handheld scanners, industrial networks), cloudnative/containerized environments (microservices, Kubernetes), cybersecurity awareness and best practices, data analytics (Splunk or similar), testing methodologies (ISTQB Foundation, TMAP), test tooling (Polarion). Certifications: CCNA or equivalent is a plus. Good to Have: Experience in Automation, DevOps/CI CD, Integration Testing, Networking/IT, coding/scripting/software developmentControl systems (PLCs, barcode scanners, motors & drives)Warehouse/industrial automation (WMS/WCS, IACS)SCADA systemsSystem messaging & communication (HLC/LLC)Cloudnative environmentsCybersecurityData analytics .