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About the role
As the IT Infrastructure Manager at Vassar Digital, you will play a crucial role in overseeing and managing the company's IT infrastructure. Your responsibilities will include developing and implementing strategic plans for IT infrastructure in alignment with organizational objectives, designing, implementing, and managing the company's IT infrastructure encompassing servers, storage, networks, and cloud services. You will also be responsible for developing and implementing policies and procedures for information technology and infrastructure management to ensure compliance with SOC 2 standards. Additionally, you will ensure the security, reliability, and efficiency of IT infrastructure, oversee and maintain cloud environments, monitor system performance, troubleshoot issues, and enforce security policies to protect IT assets and data. Key Responsibilities: - Develop and implement strategic plans for IT infrastructure in line with organizational objectives. - Design, implement, and manage the company's IT infrastructure, including servers, storage, networks, and cloud services. - Develop and implement policies and procedures for information technology and infrastructure management to ensure compliance with SOC 2 standards. - Ensure the security, reliability, and efficiency of IT infrastructure. - Oversee and maintain cloud environments, ensuring optimal performance and availability. - Monitor system performance, troubleshoot issues, and ensure high availability and reliability. - Implement and enforce security policies and procedures to protect IT assets and data. - Manage vendor relationships related to IT infrastructure. - Stay current with industry trends and advancements, making recommendations for technology upgrades and improvements. - Ensure IT infrastructure complies with relevant compliance and regulatory standards. - User Account and Access Permissions Administration: Manage user accounts and associated permissions within our systems and software products ensuring that users have the requisite access rights to resources and data. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years of experience in IT infrastructure management. - Strong understanding of IT infrastructure technologies and best practices. - Strong expertise in cloud environments, including design, implementation, and troubleshooting. - Strong understanding of network infrastructure, virtualization, and containerization solutions. - Solid knowledge of cybersecurity principles and best practices. - Experience with disaster recovery planning and implementation. - Experience with AWS, Google Cloud, or Azure cloud environments, experience with multiple cloud environments is preferred. At Vassar Digital, we bring the latest advancements in GenAI technology to real-world applications, transforming customer experiences and boosting employee productivity. With over 370 GenAI experts and a track record of proven solutions, we help enterprises realize their GenAI vision within 90 days. Vassar Digital, a fully owned subsidiary of Vassar Labs, was founded by visionary MIT alumni who have launched several successful technology ventures. As the IT Infrastructure Manager at Vassar Digital, you will play a crucial role in overseeing and managing the company's IT infrastructure. Your responsibilities will include developing and implementing strategic plans for IT infrastructure in alignment with organizational objectives, designing, implementing, and managing the company's IT infrastructure encompassing servers, storage, networks, and cloud services. You will also be responsible for developing and implementing policies and procedures for information technology and infrastructure management to ensure compliance with SOC 2 standards. Additionally, you will ensure the security, reliability, and efficiency of IT infrastructure, oversee and maintain cloud environments, monitor system performance, troubleshoot issues, and enforce security policies to protect IT assets and data. Key Responsibilities: - Develop and implement strategic plans for IT infrastructure in line with organizational objectives. - Design, implement, and manage the company's IT infrastructure, including servers, storage, networks, and cloud services. - Develop and implement policies and procedures for information technology and infrastructure management to ensure compliance with SOC 2 standards. - Ensure the security, reliability, and efficiency of IT infrastructure. - Oversee and maintain cloud environments, ensuring optimal performance and availability. - Monitor system performance, troubleshoot issues, and ensure high availability and reliability. - Implement and enforce security policies and procedures to protect IT assets and data. - Manage vendor relationships related to IT infrastructure. - Stay current with industry trends and advancements, making recommendations for technology upgrades and improve