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About the role
Role & responsibilities Manage LAN, WAN, Wi-Fi, VPN, switches, routers, and firewalls. - Support ERP, MES, SCADA/HMI, barcode printers, and shop-floor IT systems. - Monitor infrastructure performance, security, and system availability. - Manage backups, disaster recovery, and business continuity processes. - Provide end-user support for hardware, software, email, and printers. - Coordinate with IT vendors, ISPs, and application support teams. - Maintain IT asset inventory, licenses, and documentation. - Ensure compliance with cybersecurity and company IT policies. - Support 24x7 manufacturing operations and handle critical plant incidents Preferred candidate profile Bachelor's Degree in IT, Computer Science, or related field. - 3-5 years of IT Infrastructure experience. - Minimum 2 years in a manufacturing/industrial environment. - Ability to independently manage plant IT infrastructure. Key Competencies - Robust troubleshooting and problem-solving skills - Vendor and stakeholder management - Documentation and reporting - Incident and change management .
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