Technical Program Manager

Location : Gurugram Experience: 5+ years Role Expectations: Lead the planning and flawless execution of projects by coordinating internal resources and third-party vendors. Ensure timely delivery of all projects, adhering strictly to scope, budget, and quality parameters. Define project scope, objectives, and deliverables, engaging all relevant stakeholders and ensuring technical feasibility. Develop and maintain detailed project plans, tracking progress, milestones, and dependencies. Manage resource availability and effective allocation to ensure smooth project execution. Handle changes to project scope, schedule, and cost using structured change control mechanisms. Monitor and report project performance using appropriate tools and KPIs; escalate issues to management as required. Build and maintain strong working relationships with clients, vendors, and internal stakeholders. Conduct regular meetings with clients to gather requirements, clarify expectations, and communicate project progress. Identify and mitigate project risks through effective risk management strategies. Ensure strict adherence to project delivery processes and drive best practices across multiple engagements. Prepare and maintain comprehensive project documentation throughout the lifecycle. Monitor budgetary performance and make necessary adjustments based on financial analysis. Deliver training to business and technical teams to ensure smooth adoption and efficient management of implemented solutions. Qualifications: 10 years of overall experience with minimum 5 years of experience in technical program management. Proven experience in managing end-to-end IT software project deliveries. Strong domain knowledge in Telecom and/or Banking. PMP certification is mandatory. Proficiency in project management tools such as Jira, Microsoft Project (MPP), and MS Office Suite including PowerPoint. Strong client-facing skills with the ability to influence, negotiate, and manage stakeholder expectations effectively. Detail-oriented with strong organizational and multitasking skills. Excellent communication skills – both verbal and written