Technical Support Engineers

VectraFORM Engineering & Solutions Pvt Ltd (Vectra) is looking for Technical Support Engineers to join our dynamic team and embark on a rewarding career journey Provide technical support to customers and internal teams. Diagnose and troubleshoot hardware and software issues. Collaborate with development teams to resolve complex problems. Document and track issues in a ticketing system. Provide training and guidance to users and junior engineers. Monitor system performance and recommend improvements. Ensure customer satisfaction and meet service level agreements.