OPENTEXT ECM CONSULTANT

Well versed with upgrade, deployment, administration and troubleshooting of the OpenText ECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) Good experience/knowledge on following: Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc) Experience in installing and configuring ECM suite Experience in patching, major upgrades and data migration activities Experience in Webreports, Workflows, forms along with OScript knowledge Vedya Info Solutions looking for ECM skilled resources with 3 to 6 years of experience who are willing to work in shifts for fulltime employment. Below the high level JD for the ECM consultant: Work Location : Hyderabad/Bangalore Key accountabilities and activities: Participate and contribute to technical design & deployment activities. Participate in planning and execution of upgrade and patching activities. Excellent troubleshooting skills. Participate in the advanced configuration of ECM software components, in line with project and customer time scales. To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources. Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and upgrade approach Manage expectations and responsibilities for all client and internal stakeholders. Utilize exceptional written and verbal communication skills while engaged with customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customers managed hosted environment and applications within the Open Text enabling resolution of complex technical issues. Document or Implement proposed solutions. Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. Key Skills / Experience: Well versed with upgrade, deployment, administration and troubleshooting of the OpenText ECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing). Good experience/knowledge on following: Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Experience in installing and configuring ECM suite. Experience in patching, major upgrades and data migration activities. Experience in Webreports, Workflows, forms along with OScript knowledge.