Source description
About the role
About Veritus
Veritus Agent is building the first fully AI-native voice agent platform for consumer lending and collections. We’re a YC-backed team with leadership from Best Egg, PayPal, Divvy, and Lending Club—on a mission to modernize legacy call centers with real-time AI agents that drive higher conversions, lower costs, and better borrower outcomes.
The Opportunity
We’re hiring a Forward Deployed Engineer to help scale our AI voice agents as we move from product-market fit into rapid growth. This is a hands-on, client-facing engineering role responsible for translating real-world requirements into production AI agents.
You’ll work closely with customers, sales, and engineering to:
Translate customer-specific requirements and compliance constraints into robust, testable logic
Write tools and backend integrations that allow agents to interface with external systems (APIs, CRMs, payment platforms, etc.)
Tune latency, responsiveness, and voice quality using platforms like OpenAI, ElevenLabs, and Deepgram
Design A/B tests to optimize business outcomes and regulatory adherence
You’ll thrive in this role if you:
A proven track record of building software in TypeScript or Python
Experience building and consuming APIs
Have experience working with AI systems, orchestration frameworks, or LLM evaluation tools
Excited by in the unique challenges of building low-latency, interruptible real-time voice systems
Are motivated by delivering measurable impact in regulated, high-trust domains like finance or healthcare
Enjoy operating close to the customer and iterating quickly based on live data and feedback
Want to be part of a high-ownership, execution-focused team solving meaningful problems
Nice to Have
Familiarity with voice design, turn-taking, and dialog systems
Experience in financial services, healthcare, or other compliance-heavy environments
Fluency in Spanish
More at Veritus