CSM developer

Job Summary Functional knowledge & at least 1 implementation of CSM module of ServiceNow Development experience with SOAP, RESTful API, scripting with ServiceNow Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc... Have worked on multiple integrations of ServiceNow-Monitoring Tools Past experience with instance upgrade and patching is a plus, but not required. Hands on experience with ServiceNow CSM, ITSM, and Service Portal 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management) Solid understanding in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script Identify system deficiencies and recommends solutions continual service improvements. Functional understanding of NOW Experience UI Framework Functional understanding of JMS integrations Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities Certification: - CSA, CAD or CIS-CSM