Application Development & Support Manager

The Oracle Order Management Functional Analyst provides end-user support related to Oracle Ebs Order Management applications. He/She supports Order to Cash processes during implementations projects, as well as business as usual activities. He/She analyzes business requirements and system enhancements, prepares functional and technical specifications, solves issues and identifies their root causes to prevent them in future.

The Oracle Order Management Functional Analyst provides end-user support related to Oracle Ebs Order Management applications. He/She supports Order to Cash processes during implementations projects, as well as business as usual activities. He/She analyzes business requirements and system enhancements, prepares functional and technical specifications, solves issues and identifies their root causes to prevent them in future.

Key Duties

support Order Management applications’ end-user

analyze and solve problems related to Oracle Ebs Order Management applications, including Oracle Advanced Pricing, Shipping Execution, Inventory

lead or participate in root cause analysis / corrective action for critical issues and incidents

lead the development and the deployment of Oracle Ebs Order Management applications, particularly in the designing, building, testing, implementation and stabilization.

develop test plans to ensure proper system functionality and defects free release and meet business requirements. Maintain systems to ensure reliability and performance.

deploy system enhancements, service requests (change requests) ensuring solution is scalable and meets overall business requirements and identify/document functional gaps, maintaining documentation for changes made to system

monitor, support and enhance software integrations in Order to Cash area

collaborate with the Project Management Office to estimate the delivery timelines, estimate resourcing needs, and identify risks & issues upfront

cooperate with colleagues on other team in order to design harmonized solutions

conduct ongoing quality reviews and analysis of data in Order to Cash area; identifies data quality issues and escalates for corrective actions

work effectively with remote team members, outsourced resources, and users to complete tasks.

School Background / Working Seniority

2-5 years of experience developing with Oracle Ebs Release 12.2

Bachelor’s degree or equivalent

International experience

Experience in an international System Integrator company is a plus

Basic Skills

Strong English language skills

PMP or equivalent project management certification preferred

Analytical, and Problem-solving skills are required

Technical / Functional skills

Deep experience with Oracle Ebs Release 12.2 specifically in:

Oracle Order Management

Oracle Advanced Pricing

Oracle Shipping Execution

Oracle Inventory

Experience with Oracle ASCP is a plus

Experience with PL/SQL

Experience creating Functional Requirement Documentation and Test Script

Excellent Communication and Teamwork skills

Process Discipline and Documentation skills essential

Ready to move beyond own area of comfort

Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuation

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.