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About the role
What we want: Who we are: Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here. QualiSpace: What you will do: - Participate in 24x7 shifts. - Monitor the stability of our products with various internal tools. - Provide prompt support via tickets, live chat or on Call. - Troubleshooting a variety of technical issues customers are having with their plans and services. - Perform miscellaneous duties as assigned. Requirements: - Bachelors in BSc IT, Computer Science, Engineer. - Proven experience in a technical support or customer service role, preferably with experience in web hosting, domain registration, or related fields. - Excellent verbal and written communication skills with a focus on explicit and effective interaction with customers. - Strong analytical and problem-solving abilities with the capacity to troubleshoot and resolve issues efficiently. Benefits: - No dress codes - Flexible working hours - 5 days working - 24 Annual Leaves - International Presence - Celebrations - Team outings Job Information: Industry IT Services Date Opened 12/11/2024 Job Type Technical Support Work Experience 1-3 years City Mumbai State/Province Maharashtra Country India Zip/Postal Code 400080 .
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