Senior Technical Consultant

Experience level : 3 - 4+ yrs Location : Hyderabad / Pun e Overview: We are seeking an experienced and skilled Senior Technical Consultant with expertise in ServiceNow to join our team. Experience Working on IRM module would be an advantage but not a necessity. The Senior Technical Consultant will be responsible for leading technical consulting efforts for ServiceNow implementation and customization projects, ensuring the delivery of high-quality solutions in a timely and efficient manner. The Senior Technical Consultant will be responsible for working with both technical and non-technical stakeholders, ensuring all technical requirements are met. Responsibilities: Hands-on and strong technical knowledge of ServiceNow platform, including development and customization, DevOps, Data Import, Application Security, Client-Server technology, Networking Systems, High Availability, Disaster Recovery Concepts, Application Integration, Middleware Concepts, Application development of agile and waterfall methodologies. Functional knowledge of database operations, networking/firewall/security, Data Center Operations, Backup & Storage Management, email platform and application programming. Hands-on technical delivery of ServiceNow solutions from design and solid development experience to testing and implementation. Lead technical consulting efforts for ServiceNow implementation and customization projects, ensuring on-time delivery of high-quality solutions Collaborate with business and technical stakeholders to understand requirements and provide guidance on best practices Design and develop technical solutions based on business requirements, ensuring adherence to industry standards and best practices Provide technical mentorship and guidance to junior consultants and other team members Build integrations between ServiceNow and other enterprise systems Provide subject matter expertise on ServiceNow to clients and other stakeholders Ensure proper code management and version control practices are followed Participate in code reviews and ensure code quality Troubleshoot technical issues and provide timely resolutions Lead technical training sessions for clients and other stakeholders Build high and low level design for the Solutions Prepare and present customer demos Ability to lead all major sprint ceremonies. Requirements: Bachelors degree in Computer Science or related field Minimum of 4 years of experience working with ServiceNow, including experience in technical consulting and implementation Strong technical skills in JavaScript, ServiceNow scripting, HTML, and CSS Experience building integrations between ServiceNow and other enterprise systems Strong understanding of ITIL processes and experience implementing ITIL workflows in ServiceNow Ability to effectively communicate technical concepts to both technical and non-technical stakeholders Experience leading and mentoring technical teams Ability to work in a fast-paced environment and manage multiple priorities and deadlines ServiceNow Certified Implementation Specialist and/or ServiceNow Certified Application Developer certifications are required. Work location is based out of Bangalore and candidate should be willing to work from office on a regular basis Strong Communication skills