Source description
About the role
MASS HIRING FOR CUSTOMER SUPPORT EXECUTIVE (CHAT & VOICE) FOR JAIPUR LOCATION SALARY UP TO 4.50 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Shweti To Schedule Your Interview @ 9216055914 Call HR Vaidehi To Schedule Your Interview @ 9216055910 Drop your Resume:- kajal.kumari@virtueplacement.com Role & responsibilities:- - Provide technical support and assistance to customers via phone, email, or chat. - Identify and diagnose technical issues reported by customers. - Resolve technical problems in a timely and efficient manner. - Assist customers with software installations and upgrades. - Document and track customer issues in a ticketing system. - Collaborate with other teams to ensure timely resolution of customer issues. Preferred candidate profile:- - Any Graduate & Post Graduate.(B.Tech, BCA, B.Sc, B.Com,BBA, BA) - Excellent communication skills in English (verbal & written). - Good understanding of computer systems and networks - Excellent problem-solving and communication skills - Ability to explain technical concepts to non-technical users - Strong customer service orientation - Patience and empathy when dealing with customer issues. - Immediate Joiner's Perks and advantages:- - 5 Days working - Monthly Incentive Up to 5 K - 10 Days Accommodation - Relocation Bonus 10K - Free Pick & Drop Cabs Call HR Shweti To Schedule Your Interview @ 9216055914 Call HR Vaidehi To Schedule Your Interview @ 9216055910 Drop your Resume:- kajal.kumari@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained .