Padmi

Technical & Customer Support Executive Location Jaipur Salary 4.50 LPA

Delhi NCRPosted 2 months ago
IT supportJunior
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MASS HIRING FOR TECHNICAL SUPPORT & CUSTOMER SUPPORT EXECUTIVE (CHAT & VOICE) FOR JAIPUR LOCATION SALARY UP TO 4.50 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Vaidehi To Schedule Your Interview @ 9216055910 Call HR Kajal To Schedule Your Interview @ 9216055912 Drop your Resume:- kajal.kumari@virtueplacement.com Role & responsibilities:- Provide technical support and assistance to customers via phone, email, or chat. Identify and diagnose technical issues reported by customers. Resolve technical problems in a timely and efficient manner. Assist customers with software installations and upgrades. Document and track customer issues in a ticketing system. Collaborate with other teams to ensure timely resolution of customer issues. Preferred candidate profile:- Any Graduate & Post Graduate.(B.Tech, BCA, B.Sc, B.Com,BBA, BA) Excellent communication skills in English (verbal & written). Good understanding of computer systems and networks Excellent problem-solving and communication skills Ability to explain technical concepts to non-technical users Strong customer service orientation Patience and empathy when dealing with customer issues. Immediate Joiner's Perks and benefits:- 5 Days working Monthly Incentive Up to 5 K 10 Days Accommodation Relocation Bonus 10K Free Pick & Drop Cabs Call HR Vaidehi To Schedule Your Interview @ 9216055910 Call HR Kajal To Schedule Your Interview @ 9216055912 Drop your Resume:- kajal.kumari@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained

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