IVR tester

Technical Expertise Knowledge of AWS technologies such as AWS Lambda, AWS Glue Job, Amazon Athena and Amazon S3. Hands on experience in API Testing using postman, supertest API frameworks Knowledge on System Integration Testing Knowledge on Authentication/session flows extensive experience in testing process involving Contact Centre products like Amazon Connect Define and execute test strategy, test plan, and test approach coordinating defect resolution across multiple teams Strong written communication to tailor messages for both business and technology teams Problem solving to identify root causes of issues and making risk based decisions Provide status reporting, risk identification, impact analysis and mitigation plans Hands-on experience with AWS Connect Proven experience in Test Lead role Nice to Have Knowledge of CI/CD and tools (GitHubActions, Codefresh, Terraform). Proven skill in communicating and collaborating with analysts and engineers within the team.