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About the role
Job Title: ServiceNow Developer – ITAM Module Location: Gurugram Job Type: [Full-Time / Contract] Experience Required: 4+ years in ServiceNow, 2+ years in ITAM module Job Description: We are seeking a skilled ServiceNow Developer with strong expertise in the IT Asset Management (ITAM) module to design, develop, and implement solutions within our ServiceNow environment. The ideal candidate will have a solid understanding of hardware and software asset management processes and best practices. Key Responsibilities: Develop and configure ServiceNow ITAM module components including Hardware Asset Management (HAM) and Software Asset Management (SAM) . Customize workflows, Business Rules, Client Scripts, Script Includes, and UI Policies related to asset lifecycle management. Integrate ServiceNow ITAM with third-party tools (e.g., SCCM, JAMF, Tanium). Implement discovery and reconciliation processes for asset data accuracy. Support asset onboarding, auditing, tracking, and compliance functions. Collaborate with stakeholders to gather requirements and deliver scalable solutions. Ensure data integrity and optimize performance of the ITAM solution. Assist with upgrades and enhancements of the ServiceNow platform. Required Skills: Strong hands-on experience with ServiceNow ITAM , HAM Pro , or SAM Pro . Proficiency in ServiceNow development (JavaScript, Glide API, REST/SOAP integration). Experience with Discovery , CMDB , and data normalization processes. Good understanding of ITIL and asset lifecycle management. ServiceNow Certified System Administrator (CSA) and ITAM-related certifications are a plus. Preferred Qualifications: Experience with integrating data from SCCM, Snow Software, or similar tools. Familiarity with software compliance and license optimization. Strong analytical and communication skills.