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About the role
Infrastructure Management: Install, configure, and maintain internal networks, servers, firewalls, and endpoint devices (Windows, Mac, and Linux). Cloud & Systems Administration: Manage and monitor cloud environments (e.g., AWS, Azure) and enterprise SaaS applications, including Google Workspace/Microsoft 365 and internal CRMs like Salesforce. Onboarding & Access Management: Oversee the IT aspects of the employee lifecycle. Provision hardware, create accounts, manage access permissions, and ensure smooth IT onboarding and offboarding. Security & Compliance: Implement and enforce IT security policies, conduct regular system audits, manage data backups, and ensure compliance with standard data protection regulations. Technical Support: Serve as the primary point of escalation for complex hardware, software, and networking issues. Asset & Vendor Management: Maintain an accurate inventory of all IT assets and manage relationships with external hardware and software vendors for procurement and renewals. Education: Bachelor's degree in Computer Science, Information Technology, or a related technical field. Experience: 4 to 5 years of proven experience as an IT Administrator, Systems Administrator, or a similar role, preferably within a software development or IT services company. Technical Skills Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, routing, and switching). Hands-on experience with Active Directory, LDAP, or modern identity management systems. Familiarity with cloud hosting administration (AWS/Azure) and virtualization technologies. Experience writing basic scripts (PowerShell, Bash, or Python) to automate routine IT tasks is a strong plus. Certifications: Relevant industry certifications such as CompTIA Network+/Security+, CCNA, AWS Certified SysOps Administrator, or Microsoft Certified Systems Administrator (MCSA) are highly preferred. Soft Skills: Excellent communication skills, strong analytical thinking, and the ability to work independently while prioritizing multiple tasks.
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