Remote NOC Engineer III REMOTE

Note: The job is a remote job and is open to candidates in USA. RealPage, Inc. is seeking a NOC Engineer III to support the Integration team in staging, turning up, and testing equipment for installations. The role involves configuring network hardware, monitoring network elements, providing technical support, and documenting network changes.ResponsibilitiesConfigure basic network hardware for deployment: Follow established templates to activate Multi-Dwelling Unit (MDU) networks, such as setting IP addresses and configuring routers, switches, and access points (APs)Monitor network elements: Use established tools to ensure systems function properly and escalate issues beyond basic troubleshooting to higher-level engineersTurn up and test basic circuits (e.g., EPL, DIA, Wavelength)Assist in activating and repairing services like Internet, Managed Wi-Fi, or video under some supervision, ensuring proper functionalityProvide basic technical support: Address routine customer inquiries related to activations or outages and escalate complex issues as neededDocument network changes: Update trouble tickets and record basic configuration or repair details in appropriate systemsCollaborate with field teams: Support the replacement or repair of network hardware (e.g., switches, routers, Dish Smartbox) during activations or maintenance tasksAssist in small tasks: Participate in routine deployments or repairs under guidance, meeting project timelines and maintaining network stabilityUse basic automation tools: Apply directed scripts or tools to assist with network activations or monitoring tasksTroubleshoot entry-level issues: Identify and resolve simple network performance problems, such as connectivity issues, escalating unresolved casesLearn and adapt: Gain experience with new technologies (e.g., GPON, Dish Smartbox) and procedures to support future growthSkillsBachelor's Degree in computer science or related fieldOr Associate's Degree and two years of experienceOr four years of experience within a service provider or network engineering teamAt least one associate level networking certification (CCNA, CWNA, JNCIA, Network+)Demonstrate proficiency in Cisco, Juniper, or MikroTik RouterOSApply knowledge of wired Ethernet LANs, wireless LANs (Wi-Fi), and P2P/P2MP microwave wireless solutions, including Active Ethernet and xPONConfigure and manage data network elements such as IP routers, Ethernet switches, and firewallsUtilize IPv4 and IPv6 network technologies (IP addressing with CIDR, VLSM, HEX), ARP, DHCPv6, and SLAACImplement Layer-2 network technologies, including Ethernet LAN/MAN, IEEE standards (802.3xx), and 802.1q VLAN taggingLeverage knowledge of IEEE 802.11 wireless standards (e.g., b/g/n/ac/ax) and security protocolsUtilize network automation with Python or AnsibleDemonstrate above-average problem-solving and critical thinking skillsExhibit excellent organizational, verbal, and written communication skillsA flexible schedule must include some after-hours activationsBenefitsHealth, dental, and vision insurance.Retirement savings plan with company match.Paid time off and holidays.Professional development opportunities.Performance-based bonus based on position.Company OverviewRealPage is the leading global provider of AI-enabled software platforms to the real estate industry. It was founded in 1998, and is headquartered in Richardson, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.realpage.com.Company H1B SponsorshipRealPage, Inc. has a track record of offering H1B sponsorships, with 1 in 2026, 10 in 2025, 19 in 2024, 11 in 2023, 11 in 2022, 17 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To this Job .