Remote Product Support Analyst 3 (6043)

Note: The job is a remote job and is open to candidates in USA. Connect Tech+Talent is seeking a Product Support Analyst 3 to provide support and training related to the Texas Student Data System. The role involves collaborating with cross-functional teams and ensuring high levels of customer service and documentation accuracy. Responsibilities Experience working with the TSDS and its data collections Experience in customer service, with strong communication skills Strong ability to work closely with cross-functional teams Excellent communication skills to effectively work with cross-functional teams High level of accuracy and attention to detail in all documentation tasks Experience in training other team members Familiarity with documenting software issues, release notes, and technical guides Proven experience in creating clear, concise, and comprehensive technical documentation Skills 8 Years - Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections 8 Years - Customer Service: Experience in customer service, with strong communication skills 8 Years - Collaboration: Strong ability to work closely with cross-functional teams 8 Years - Communication: Excellent communication skills to effectively work with cross-functional teams 8 Years - Attention to Detail: High level of accuracy and attention to detail in all documentation tasks 8 Years - Training and Support: Experience in training other team members 8 Years - Software Documentation: Familiarity with documenting software issues, release notes, and technical guides 8 Years - Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation Company Overview Connect Tech+Talent brings together highly qualified technology professionals with great companies. It was founded in 1996, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is Apply tot his job Apply To this Job Company : careerwave.lovestoblog Salary : Work from home .