Remote Staff AI Engineer Grafana AI/ML | USA | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff AI Engineer to build observability tools that help users understand and improve their systems through AI-driven features. The role involves developing high-performance AI solutions, collaborating with cross-functional teams, and ensuring scalable and maintainable innovations.ResponsibilitiesBuild and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and toolsRapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasksCollaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflowsUtilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflowsEffective communication: You'll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teamsOwnership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflowsSkillsExperience with LLMs, prompt engineering, and building applications powered by GenAIProven track record of delivering software that made it into production and is actively used by usersExposure to working in cloud-native environments (e.g., AWS, Google Cloud Platform, Azure)Experience using observability tools to understand and troubleshoot system behaviorStrong engineering skills: Solid experience building production software systems (backend and / or full stack). You're a self-starter, capable of tackling complex engineering problems with minimal supervisionAI experience with a practical mindset: You're familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theoryQuick iteration and experimentation: You're comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindsetProven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely definedCollaborative attitude: You communicate effectively with peers, product managers, and designers. You're open to feedback, and you bring a solutions-oriented mindset to the tableExperience building or working with agent frameworks or multi-agent workflowsExperience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deploymentsFamiliarity with model fine-tuning techniquesExperience building observability toolingBenefitsEquityBonus (if applicable)Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purposeScaling Organization - Tackle meaningful work in a high-growth, ever-evolving environmentTransparent Communication - Expect open decision-making and regular company-wide updatesInnovation-Driven - Autonomy and support to ship great work and try new thingsOpen Source Roots - Built on community-driven values that shape how we workEmpowered Teams - High trust, low ego culture that values outcomes over opticsCareer Growth Pathways - Defined opportunities to grow and develop your careerApproachable Leadership - Transparent execs who are involved, visible, and humanPassionate People - Join a team of smart, supportive folks who care deeply about what they doIn-Person onboarding - We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do itBalance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicableCompany OverviewDice is the go-to career marketplace for tech professionals. It was founded in 2010, and is headquartered in Drachten, Friesland, NLD, with a workforce of 201-500 employees. Its website is https://www.or-quest.nl/. Apply To this Job .