Graduate Apprentice Trainee

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

About NATS Apprenticeship Program

National Apprenticeship Training Scheme is a program where Volvo India engages freshly graduated individuals for year-long apprenticeships, providing them with practical training and skill development opportunities across various functions within Financial Services. This program serves as a structured approach to building a strong talent pipeline by preparing future workforce members.

Role Overview

As a Graduate Apprentice Trainee in the Warranty & Service function, you will gain hands-on exposure to warranty operations, service processes, dealer support, and data analysis. You will work closely with cross-functional teams to support warranty claim validation, reporting, and performance monitoring, contributing to continuous business improvement.

Key Responsibilities

Conduct daily quality checks of warranty claims

Validate goodwill claims in accordance with the Authorization Directive

Review and validate service claims

Analyze warranty data to identify trends and improvement opportunities

Prepare warranty finance reports and support reconciliation activities with dealers

Provide system-related support to dealers

Prepare documentation and reports for warranty reviews

Monitor machine uptime and service performance metrics

Develop and track warranty dashboards and KPIs

Support preparation of training and competency development materials

Qualifications

• Fresher – BBA / B.Com - Only 2024 or 2025 pass outs only

• Required Skills and Competencies

• Strong communication and interpersonal skills

• Proficiency in Microsoft Excel, PowerPoint, and Word

• Ability to analyze data and prepare reports

• Good presentation and documentation skills

• Team-oriented with strong collaboration skills

• Willingness to learn and adapt to new systems and processes

• Knowledge of Power BI will be an added advantage

• Learning and Development Opportunities

• Gain knowledge of Volvo products and end-to-end service lifecycle, including warranty processes

• Understand machine maintenance practices and preventive maintenance requirements

• Develop skills in product performance analysis and cost analysis

• Learn warranty cost reporting processes and basic finance concepts

• Get exposure to Volvo systems and internal business processes

• Understand warranty reviews conducted at dealer locations

• Gain knowledge of supplier and vendor recovery processes

• Participate in warranty-related improvement projects

• Enhance communication and professional effectiveness through structured training programs

• Gain exposure to manufacturing and assembly processes

• We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.