POS Installer

As a POS Installer, you will be responsible for the physical installation, configuration, and validation of iOS-based POS systems in grocery store environments. This is a hands-on, customer-facing role focused on hardware setup, basic network connectivity, system testing, and ensuring stores are fully operational at go-live. You will work closely with our onboarding, support, and project management teams to deliver consistent, high-quality installations.

Key Responsibilities:

• Install and configure iOS-based POS hardware in grocery store environments.

• Set up and test iOS POS terminals, stands, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers

• Mount hardware securely and ensure clean, professional cable management

• Verify network connectivity (LAN/WiFi), device communication, and peripheral functionality

• Perform end-to-end testing of checkout workflows, including scanning, payments, receipts, and drawer operations

• Coordinate with internal onboarding and support teams to confirm readiness for go-live

• Train store staff on basic hardware usage and operational best practices

• Troubleshoot and resolve basic hardware, connectivity, or configuration issues during installation

• Document installation details, issues encountered, and store sign-off upon completion.

• Adhere to installation standards, safety guidelines, and customer experience expectations

• Travel to customer sites as required, including early mornings, evenings, or weekends as needed

Qualifications & Skills

• Required:

• 2+ years of experience installing POS systems,

• IT equipment, or retail technology

• Hands-on experience with iOS devices (iPads, iOS settings, device configuration)

• Familiarity with grocery store environments and front-end checkout operations

• Experience installing peripherals such as receipt printers, barcode scanners, cash drawers, and payment terminals

• Basic networking knowledge (Ethernet, WiFi, IP addressing, connectivity testing)

• Strong troubleshooting and problem-solving skills

• Professional, customer-facing communication skills ○ Ability to lift and move equipment (up to ~50 lbs)

• Willingness to travel extensively within assigned territory

• Preferred:

• Experience installing POS systems specifically for grocery stores

• Familiarity with payment devices and EMV requirements

• Experience with cable routing, countertop drilling, or light mounting work

• Ability to read and follow installation diagrams and runbooks

• Prior experience working with installation partners or field services teams