Network Engineer L2

Role Overview The L2 Network Engineer provides advanced technical support, performs configurations, handles escalations, manages network improvements, and ensures network stability. Key Responsibilities Manage and troubleshoot complex network issues escalated from L1. Configure and maintain routers, switches, wireless controllers, and firewalls. Design, configure, and support VLANs, inter-VLAN routing, trunking, STP, and redundancy protocols. Implement and troubleshoot routing protocols (OSPF, BGP, EIGRP). Configure VPNs (IPSec/SSL/DMVPN). Perform firewall rule creation, NAT, security policies (Fortinet/Cisco ASA/Palo Alto/etc.). Analyse network traffic, logs, and performance metrics. Participate in network upgrade, migration, and new deployment projects. Ensure compliance with security standards and best practices. Mentor and support L1 engineers. Prepare and maintain high-quality network documentation. Required Skills Strong understanding of Layer 2/Layer 3 networking. Hands-on experience on Cisco, Juniper, Fortinet, and Extreme networks. Experience on Cisco WLC and Juniper MIST wireless networks Deep knowledge of routing protocols (OSPF, BGP, EIGRP, EVPN, MPLS). Solid understanding of firewall concepts, IPSec, VPN, ACLs, NAT, IPS/IDS. Experience with network tools (ITOM, ME, CVP, Nagios, Syslog etc). Ability to analyse packet captures (Wireshark). Knowledge on ITIL process Strong problem-solving and communication skills. Qualifications Bachelors degree in computer science/IT/Electronics. JNICA/JNCIS, CCNA / CCNP (preferred). SD-WAN / Cloud networking knowledge (optional but beneficial).