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About the role
Role & responsibilities Provide first-level support for SAP SD and CRM-related issues Assist users in resolving issues related to: Sales orders, billing, pricing, and delivery (SD) Customer data, leads, and service requests (CRM) Log, track, and follow up on tickets Support master data maintenance (customer, material, pricing) Assist in UAT testing and documentation Work with consultants to resolve issues Prepare user manuals, SOPs, and training materials Monitor system performance and report recurring issues Preferred candidate profile Fresher required Knowledge of SAP SD module is must.
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