Sr. Network Security Engineer

Your Role Accountabilities OPERATIONS/PROJECT MANAGEMENT Effectively support all WBD network security infrastructure and services 24*7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time Clearly understand the root cause of all network security outages and take remediation steps to prevent the recurrence of the problem Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager Fully understand and adhere to the teams network standards and procedures both in technical and functional areas Maintain positive relationships with all user communities, peers and the management team Perform other duties as needed Qualifications & Experiences Bachelors degree in Computer Science , Information Technology, Information Systems or similar 5-8 years of experience in system administration in an enterprise network security production environment Ex perience with Palo Alto Network firewalls required Experience with Palo Alto Panorama or Strata Cloud Manager platforms required Experience with Palo Alto Global Protect and Prisma Access VPN platforms preferred Experience with routing protocols and troubleshooting preferred Process oriented engineer with strong execution and follow-through skills Able to perform multiple tasks simultaneously and prioritize self Strong and consistent customer service and communication skills Willingness to work a flexible schedule Strong team member with self-motivation and desires to improve the infrastructure Excellent troubleshooting, analytical and problem-solving skills Must participate in a n on-call rotation for out of hours support Minimal travel anticipated for this position Must have the legal right to work in India