Manager, Digital SRE

The Site Reliability Manager is a technical leadership position responsible for establishing, implementing, and maturing the Site Reliability Engineering (SRE) charter. This role is focused on driving the elimination of toil, enhancing operational stability, and ensuring the highly available and reliable performance of our entire digital ecosystem. You will lead, mentor, and grow a team of Site Reliability Engineers, influencing the technical direction, defining key reliability metrics (SLOs/SLIs), and ensuring the health and integrity of our production systems globally. SRE Practice & Metrics: You will champion the adoption of SRE principles, defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for our critical platforms to align engineering efforts with customer experience goals. Automation & Toil Reduction: You will be responsible for identifying operational toil and leading the team to develop and deploy automation solutions to maximize efficiency and stability. Platform Availability & Performance: You will manage the overall availability and performance of the digital platform, ensuring system robustness, rapid incident response, and effective post-mortem analysis to prevent recurrence. Qualifications Educational Qualifications: B.E/B.Tech or equivalent Years of Experience: 10+ Technologies: Adobe Experience Suite, React, Java, Commerce preferably SAP Hybris, Application monitoring tools, and Github