Kong Admin Support Engineer

Job Summary An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment. Key Responsibilities Provide L2/L3 administration and support for Kong API Gateway.Manage installation, configuration, upgrades, and performance tuning of Kong components.Develop and maintain custom Kong plugins based on business requirements.Customize and enhance the Developer Portal including UI, workflows, and integrations.Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.Implement security policies such as authentication, rate limiting, and access control.Collaborate with development, DevOps, and infrastructure teams for deployments and releases.Maintain documentation, runbooks, and operational procedures. Required Skills & Qualifications Minimum 3+ years of experience in Kong administration/support.Strong experience in custom plugin development using Lua or relevant technologies.Hands-on experience with Kong Developer Portal customization and management. Job Summary An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment. Key Responsibilities Provide L2/L3 administration and support for Kong API Gateway.Manage installation, configuration, upgrades, and performance tuning of Kong components.Develop and maintain custom Kong plugins based on business requirements.Customize and enhance the Developer Portal including UI, workflows, and integrations.Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.Implement security policies such as authentication, rate limiting, and access control.Collaborate with development, DevOps, and infrastructure teams for deployments and releases.Maintain documentation, runbooks, and operational procedures. Required Skills & Qualifications Minimum 3+ years of experience in Kong administration/support.Strong experience in custom plugin development using Lua or relevant technologies.Hands-on experience with Kong Developer Portal customization and management.