Source description
About the role
Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners.
Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner.
Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms.
Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis.
Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials.
Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives.
Help identify gaps in logging, telemetry, or investigation workflows across security platforms.
Assist with threat hunting and security investigations using data from SIEM and other security tools.
Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities.
Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution.
Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures.
Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows.
Maintain documentation for incident response procedures, investigation workflows, and operational playbooks.
Participate in the security team’s on-call rotation to support investigation and response activities when needed.
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