Manager - IT Head

Role Summary

We are looking for a hands-on IT leader to own Winfo's digital foundation end-to-end — corporate IT, network and endpoint security, and the operations of our SaaS products hosted in the cloud. The role is both a builder (maturing our ISMS, hardening cloud workloads, scaling IT for a growing consulting + product workforce) and an operator (keeping employees productive, customers' SaaS environments reliable, and audits clean).

Key Responsibilities

1. Corporate IT & End-User Computing Own laptop lifecycle, MDM, identity (Entra/AD, SSO, MFA), email, collaboration (M365), and helpdesk for all Winfo employees across India and overseas locations. Manage office network, Wi-Fi, VPN, firewalls, and physical IT infrastructure at Hyderabad and other sites. Drive employee onboarding/offboarding from an IT and access-control standpoint.
2. Cloud & SaaS Operations Operate the cloud infrastructure (Azure/AWS/OCI as applicable) hosting Winfo's SaaS products — uptime, monitoring, backups, DR, patching, cost governance. Partner with product engineering on environment hygiene, secrets management, network segmentation, and production access controls. Build incident response, on-call, and change-management practices for customer-facing workloads.
3. Information Security & Compliance Own the ISMS — drive and maintain ISO 27001 and SOC 2 Type II certifications, including policies, controls, internal audits, evidence collection, and external auditor engagement. Run vulnerability management, endpoint protection (EDR), email security, DLP, and access reviews. Lead customer security reviews and questionnaires; act as the security point-of-contact for enterprise customers and partners. Partner with delivery and product teams on secure SDLC, data classification, and customer data handling — especially for Oracle Cloud / EBS implementation engagements.
4. Governance, Risk & Vendor Management Maintain the risk register, BCP/DR plans, and run periodic tabletop exercises. Manage IT/security vendors, licenses, and renewals; optimize spend. Report security and IT KPIs to leadership.