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About the role
Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building creative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations development and testing functions by automating and streamlining the integration and deployment processes Do We are seeking a highly skilled and experienced Senior DevOps Architect with a strong background in leading DevOps practices cloud infrastructure and automation The ideal candidate will possess extensive expertise in Terraform coding Kubernetes AWS cloud network management ECS automation shell scripting Helm chart SDLC CI CD Argo CD as well as proficiency in ElasticSearch Kafka Kibana Prometheus Grafana and Datadog The ability to architect Kubernetes Terraform Helm and AWS cloud solutions along with a deep understanding of CI CD Argo CD Git and GitHub Actions is essential for this role Responsibilities Lead the design implementation and management of DevOps solutions and practices within the organization Architect build and maintain cloud infrastructure using AWS services with a focus on scalability security and reliability Develop and maintain Terraform scripts for infrastructure as code IaC and automation of cloud resources Responsible for rewriting or fixing Terraform code as needed Design deploy and manage Kubernetes clusters ensuring high availability and performance Responsible for upgrading Kubernetes AWS EKS clusters and fixing related issues Implement and manage CI CD pipelines using Argo CD Git and GitHub Actions for automated software delivery Create and manage Helm charts for deploying and managing applications on Kubernetes Responsible for application and infrastructure-related Helm chart upgrades Collaborate with development and operations teams to streamline SDLC processes and improve deployment efficiency Monitor and troubleshoot system performance security and availability using tools such as ElasticSearch Kafka Kibana Prometheus Grafana and Datadog Drive best practices for configuration management continuous integration and continuous deployment Take ownership of upgrading MongoDB ElasticSearch and all related applications and infrastructure Manage application upgrades CDN Ingress Route53 external and internal DNS and related tasks Provide customer support service on the DevOps tools Timely support internal external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project module Perform root cause analysis of major incidents critical issues which may hamper project timeliness quality or cost Develop alternate plans solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix process as soon as a resolution gets complicated or isn t resolved Provide knowledge transfer sharing best practices with the team and motivate Team Management Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions Talent Management - Ensure 100 compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions Performance Management - Set goals for direct reportees conduct timely performance reviews and appraisals and give constructive feedback to direct reports - Incase of performance issues take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects initiatives for the organization or team - Exercise employee recognition and appreciation Deliver No Performance Parameter Measure 1 Continuous Integration Deployment Monitoring 100 error free on boarding implementation 2 CSAT Manage service tools Troubleshoot queries Customer experience 3 Capability Building Team Management .
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