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Key ResponsibilitiesHandle customer queries through non-voice channels with accuracy and clarityProvide situation-based responses and troubleshoot technical issuesMaintain high-quality documentation of interactionsThink quickly and respond with presence of mindEnsure timely resolution of technical support queriesCandidate RequirementsExcellent English communication skills (written)Strong ability to articulate thoughts clearlyGood presence of mind and situational handling skillsComfortable with 247 rotational shiftsImmediate joiners preferredFreshers with technical knowledge are welcomeInterested candidates can share their resume on "7595058169" with subject line "Backend Kolkata" Key ResponsibilitiesHandle customer queries through non-voice channels with accuracy and clarityProvide situation-based responses and troubleshoot technical issuesMaintain high-quality documentation of interactionsThink quickly and respond with presence of mindEnsure timely resolution of technical support queriesCandidate RequirementsExcellent English communication skills (written)Strong ability to articulate thoughts clearlyGood presence of mind and situational handling skillsComfortable with 247 rotational shiftsImmediate joiners preferredFreshers with technical knowledge are welcomeInterested candidates can share their resume on "7595058169" with subject line "Backend Kolkata"
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