Senior Site Reliability Engineer / VMWare Expert (GDL - CDMX)

We are: Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

• Plan, monitor, and optimize capacity across hybrid infrastructure (VMware and public cloud).

• Ensure high availability, scalability, and performance of enterprise platforms.

• Implement and maintain observability and monitoring solutions for infrastructure and applications.

• Analyze capacity trends and provide forecasting for infrastructure growth and cloud consumption (FinOps).

• Collaborate with Architecture, DevOps, Cloud, Networking, and Application teams to support new initiatives.

• Identify performance bottlenecks and drive infrastructure optimization strategies.

• Develop automation for infrastructure provisioning, monitoring, and operational tasks.

• Support Kubernetes, containerized workloads, and cloud-native environments.

• Lead root cause analysis (RCA) and troubleshoot complex infrastructure and performance issues.

• Produce capacity planning, utilization, and executive reporting to support business decisions.

Must Have

• 3+ years of experience in SRE, DevOps, Infrastructure, or Platform Engineering.

• Strong experience with VMware vSphere (vCenter, ESXi, HA, DRS, vSAN).

• Hands-on experience with AWS, Azure, or GCP in hybrid cloud environments.

• Experience with Kubernetes, Docker, and container orchestration.

• Knowledge of Infrastructure as Code (Terraform and/or Ansible).

• Experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).

• Strong Linux administration and performance tuning skills.

• Experience with observability and monitoring tools such as Dynatrace, Datadog, Prometheus, Grafana, New Relic, or Zabbix.

• Proficiency in Python, Bash, PowerShell, or PowerCLI for automation.

• Solid understanding of networking fundamentals (TCP/IP, DNS, Load Balancing, Firewalls).

• Experience performing capacity planning, performance analysis, and root cause analysis.

• English proficiency for technical documentation and communication.

Nice to Have

• AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

• Experience in banking, financial services, or other highly regulated environments.

• Knowledge of Cloud FinOps and cloud cost optimization.

• Experience with VMware Aria Operations (vRealize Operations).

• Background in Disaster Recovery (DR), Backup, and Business Continuity.

• Experience with performance and load testing methodologies.

• Knowledge of predictive analytics tools (Power BI, Excel, Python, Scikit-learn, Prophet).

• Experience with serverless or cloud-native architectures.

• VMware, AWS, Azure, Kubernetes, Terraform, or DevOps certifications.

• Experience leveraging AI tools to improve operational efficiency, automation, and troubleshooting.

What we offer

• • A High-Impact Environment

• • Commitment to Professional Development

• • Flexible and Collaborative Culture

• • Global Opportunities

• • Vibrant Community

• • Total Rewards

• *Specific benefits are determined by the employment type and location.

• Find out more about our culture here.