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About the role
- Guide customers through Workday configuration, providing expert advice and best practices. - Demonstrate Workday capabilities and lead customers towards optimal solutions. - Resolve product configuration challenges and optimize solutions to meet business needs. - Cultivate solid customer relationships through effective communication, presentations, and consultations. - Develop and deliver webinars that showcase Workdays potential for achieving business goals. - Champion Workday product expertise, staying current with Workday certifications and the product roadmap. - Keep up with industry best practices and engage with customers on relevant topics. - Contribute to programs that drive customer feature adoption. In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as: - Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers - Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization - Provide one-on-one customer configuration designs - Deployments including full deployment of Workday features About You Basic Qualifications for Integrations Consultant : - 2 years of Extend experience, preferably Workday Extend certified. - 6 years of Workday Integrations experience - Overall 8+ years of experience in consulting or customer-facing environments - Hands-on experience with web services/application types (REST or SOAP). - Familiarity with data formats (JSON, XML). - Proficiency in Java, JavaScript, Python, or similar programming languages. - Interest in learning about authentication technologies (OAuth, JWT, etc.). - A problem-solving mindset and a desire to engage with customers and grow professionally. Other Qualifications: - Certified or ability to certify in Orchestrate for Integrations (O4I). - Ability to gain a thorough understanding of Workday .
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