PLM Consultant

Develop an extensive working knowledge of the WFX product suite. Provide software application training using a variety of delivery methods including web-based and on-site training. Coordinate new customer implementations, providing effective training to maximize use of the software. Develop training materials for WFX implementation. Provide end-user application support via chat, phone and email. Troubleshoot issues reported by customers and provide solutions. Facilitate problem-solving between end user and WFX development staff. Participate with WFX development staff in testing new releases of the product. Develop working relationship with WFX Sales Marketing staff to utilize product knowledge and customer relationships in support of sales efforts