Source description
About the role
Key Responsibilities: - Configure, install, and troubleshoot networking hardware including routers, switches, and firewalls. - Manage and configure network devices, VPNs and wireless networks. - Support network security and monitor network performance. - Troubleshoot hardware and network issues across multiple systems. - Assist in firmware/BIOS updates and hardware security management. - Perform DNS, DHCP, and IP addressing management. - Configure and manage RAID setups and backup/recovery processes. - Handle user requests, maintaining detailed documentation of troubleshooting steps and resolutions. - Ensure proper configuration of LAN/WAN and Data Center networks. - Install and maintain CCTV systems and provide support for Office 365. - Manage Tally and Windows Servers, LAN Cabling - Firewall, cloud antivirus and data recovery - Network bridge and switch, network design - Manage Godaddy and EPBX Skills and Qualifications: - Robust knowledge of TCP/IP networking, routing, and switching. - Experience with network protocols (TCP, UDP, DNS, DHCP, HTTP/S, FTP, SNMP). - Hands-on experience with routers, switches and VPN setup. - Proficient in troubleshooting network issues and providing advanced support. - Familiarity with ticketing tools like ServiceNow, Jira, and incident management processes. - Knowledge of network security practices, firewall configuration, and wireless networking. - Excellent verbal and written communication skills. - Experience with CCTV installation, Office 365, and data backup/recovery systems. .