Director Solutions Delivery

Job Responsibilities: Management and Leadership of Teams: 30% Supervise a team of business analysts, developers, technical leaders, technical managers, and business analyst managers responsible for Duck Creek Policy applications.Mentor and develop team by guiding on technical pathways ensuring the growth of the teams technical capabilities while fostering a collaborative work environment.Provide leadership in resource allocation, and defining continuous improvements around people, process and technology.Stakeholder Communication and Strategic Initiatives: 15% Regularly communicate with senior management and IT stakeholders to assess needs, prioritize teams bandwidth, discuss on teams aspirations, skill indexes and align with stakeholders strategic decisions/strategies.Participate in discussions with stakeholders on the roadmap, plan and help in executing customer strategic initiatives as directed and track the progress across all.Lead monthly business review meetings with stakeholders and discuss the monthly business & release outcomes, along with the trends across production tickets and discuss ways to reduce the ticket count.Drive tool discussions to garner customer systems relevance across.Budget and Resource Management: 25% Oversee the budgeting and financial planning for Duck Creek Policy system-related projects, ensuring staffing is adequately available and as per contractual SLAs with customer.Ensure that the gross margin across the project is maintainedReporting to Senior Leadership: 15% Provide regular executive-level reports on the progress of Duck Creek Policy system projects, highlighting achievements, challenges, and upcoming milestones.Advise senior management on risks, opportunities for process improvements, and the future direction of policy system technology.Organization Practice Initiatives: 15% Participate in RFIs across other Duck Creek accounts/projects and solution Duck Creek policy systemsParticipate in Duck Creek conference to help support business sales team in establishing newer logos/accountsParticipate in market benchmarking of organization wide roles based Duck Creek salary inputs.Provide technical feedback on tools created for better efficiency and effort reduction across Duck Creek systems and suggest onOversee the implementation and optimization of Duck Creek Claims solutions, ensuring they meet the specific needs of the organization.Determine strategies for platform upgrades, technological advancements, and system integration. Key Requirements: 18+ Overall experience with Development or Business SME background.5+ years experience in P&C domain.5+ years experience project management and deliveryDelivery and Project management of at least 2 PAS team with 30+ team size.Experience with onshore and offshore engagement models.Good written and verbal communication skillsPositive attitude, multitasker, should be able to work under stressful situationsExcellent team management skillsProject management qualification (PMP) or equivalent will be preferredGood understanding of SDLC and waterfall/agile project methodologiesKnowledge of project management techniques and toolsExperience in strategic planning, risk management and/or change management Job Responsibilities: Management and Leadership of Teams: 30% Supervise a team of business analysts, developers, technical leaders, technical managers, and business analyst managers responsible for Duck Creek Policy applications.Mentor and develop team by guiding on technical pathways ensuring the growth of the teams technical capabilities while fostering a collaborative work environment.Provide leadership in resource allocation, and defining continuous improvements around people, process and technology.Stakeholder Communication and Strategic Initiatives: 15% Regularly communicate with senior management and IT stakeholders to assess needs, prioritize teams bandwidth, discuss on teams aspirations, skill indexes and align with stakeholders strategic decisions/strategies.Participate in discussions with stakeholders on the roadmap, plan and help in executing customer strategic initiatives as directed and track the progress across all.Lead monthly business review meetings with stakeholders and discuss the monthly business & release outcomes, along with the trends across production tickets and discuss ways to reduce the ticket count.Drive tool discussions to garner customer systems relevance across.Budget and Resource Management: 25% Oversee the budgeting and financial planning for Duck Creek Policy system-related projects, ensuring staffing is adequately available and as per contractual SLAs with customer.Ensure that the gross margin across the project is maintainedReporting to Senior Leadership: 15% Provide regular executive-level reports on the progress of Duck Creek Policy system projects, highlighting achievements, challenges, and upcoming milestones.Advise senior management on risks, opportunities for process im