Source description
About the role
We are looking for an experienced SAP SuccessFactors Employee Central Payroll (ECP) & Reporting Consultant to join our team in Abu Dhabi. The ideal candidate should have strong expertise in SAP SuccessFactors ECP, payroll operations, reporting, and AMS/support engagements. The consultant will play a key role in managing and supporting a recently implemented SAP SuccessFactors ECP solution and ensuring smooth payroll operations for the business.
The candidate should have hands-on experience in delivering at least 2 end-to-end SAP SuccessFactors ECP implementations and should possess strong post-go-live support and stakeholder management capabilities.
Key Responsibilities
• Manage onsite SAP SuccessFactors ECP support operations for a recently go-live environment.
• Provide functional and production support for SAP SuccessFactors Employee Central Payroll (ECP).
• Handle payroll incidents, issue resolution, root cause analysis, and enhancement requests.
• Work closely with business users, HR teams, payroll teams, and technical teams to ensure smooth payroll processing.
• Support payroll validation, reconciliation, statutory compliance, and payroll audits.
• Monitor payroll interfaces, replication jobs, integrations, and middleware-related activities.
• Configure and support payroll schemas, rules, wage types, payroll functions, and payroll processes.
• Develop and support SAP SuccessFactors reports using:
• Ad Hoc Reporting
• Report Stories
• Canvas Reports
• SAP Analytics/Embedded Reporting
• Support integration between SAP SuccessFactors EC and ECP.
• Coordinate with offshore support teams and ensure SLA adherence.
• Participate in hypercare, stabilization, and continuous improvement activities.
• Prepare functional specifications, support documents, SOPs, and knowledge transfer materials.
• Collaborate with technical teams for custom developments, interfaces, and reporting enhancements.
• Ensure compliance with UAE payroll regulations and local statutory requirements where applicable.
Required Skills & Experience
Mandatory Skills
• 10+ years of overall SAP HCM/SuccessFactors experience.
• Strong hands-on experience in SAP SuccessFactors Employee Central Payroll (ECP).
• Experience in delivering minimum 2 end-to-end SAP SuccessFactors ECP implementations.
• Strong experience in AMS/support projects and post go-live support engagements.
• Experience in handling payroll production support and payroll issue resolution.
• Good understanding of Employee Central to ECP integration and replication processes.
• Expertise in payroll processing, payroll control center, payroll schemas, and rules.
• Experience in SuccessFactors reporting tools including:
• Ad Hoc Reports
• Report Stories
• Canvas Reports
• Strong stakeholder communication and client-facing skills.
• Experience working in onsite-offshore delivery model.
• Ability to work independently in a customer-facing onsite role.
Preferred Skills
• Experience with UAE Payroll and Middle East payroll processes.
• Knowledge of UAE labor laws, statutory compliance, and payroll regulations.
• Experience with SAP CPI/Integration Center is an added advantage.
• Exposure to SAP Time Management and Employee Central is preferred.
• Experience in payroll reconciliation and year-end payroll activities.
Certifications
• SAP SuccessFactors Employee Central Payroll (ECP) Certification – Mandatory
• Additional SAP SuccessFactors certifications will be an advantage.
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