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About the role
Client Engagement & Requirements Gathering: Leading client workshops, gathering and documenting business requirements, and translating them into WFS configurations. Mandatory certification in PT 101, PT 102, PT 120 WFS Configuration & Customization: Configuring the WFS suite (Time, Scheduling, Integrations) using tools like JavaScript and HTML. Project Management: Managing small to mid-sized projects, ensuring they are delivered on time, within budget, and to the client's satisfaction. Testing & Troubleshooting: Conducting unit and system testing, troubleshooting configuration issues, and supporting data migration and go-live activities. Mentoring & Knowledge Transfer: Guiding junior consultants, providing training and support, and sharing knowledge with the team. Collaboration & Communication: Working with internal teams (sales, support, development) and clients to ensure successful implementations. Process Improvement: Identifying opportunities to enhance WFS solutions and participating in internal initiatives for process improvement. Required Skills & Experience: Strong Functional and Technical Expertise: In-depth understanding of Workforce Software, including its modules, configurations, and integrations. Proficiency in WFS Configuration Tools: Experience with JavaScript, HTML, and other scripting tools for customizing WFS. Excellent Communication and Interpersonal Skills: Ability to effectively communicate with clients, facilitate workshops, and present solutions. Project Management Skills: Experience in managing projects, including planning, execution, and reporting. Troubleshooting and Problem-Solving Abilities: Experience in identifying and resolving technical and functional issues. Knowledge of HCM Processes: Understanding of HR processes, particularly Time and Attendance, Scheduling, and Absence Management. Experience with ERP/HCM Integrations: Understanding how WFS integrates with other enterprise systems. Mentoring and Leadership Skills: Ability to guide and mentor junior consultant
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