Quality Assurance Manager

As a QA Head / Lead specializing in Appium Automation and Manual Testing, you will play a crucial role in leading the Quality Assurance function for mobile applications at YesMadam. Your primary responsibility will be to ensure the delivery of high-quality mobile applications with exceptional user experience by defining testing strategies, building scalable automation frameworks, and mentoring QA teams. Key Responsibilities: - Leadership & Team Management: - Lead, mentor, and manage a team of QA engineers specializing in automation and manual testing. - Define QA goals, workflows, and resource allocation for multiple projects. - Conduct regular code reviews, test reviews, and performance evaluations. - Collaborate closely with Product, Engineering, UI/UX, and DevOps teams. - Drive quality ownership and testing best practices across teams. - Automation Testing (Appium): - Design, develop, and maintain scalable mobile automation frameworks using Appium. - Automate Android and iOS mobile application test cases. - Integrate automation suites with CI/CD pipelines for continuous testing. - Create reusable utilities, libraries, and automation scripts. - Analyze automation results and improve test stability and coverage. - Manual Testing Expertise: - Prepare and execute detailed test plans, test scenarios, and test cases. - Perform functional, regression, exploratory, usability, UI/UX, and compatibility testing. - Validate mobile app behavior across multiple devices, OS versions, and screen sizes. - Identify requirement gaps and proactively communicate risks/issues. - Ensure accurate defect tracking, reporting, and documentation. Quality Strategy & Process Improvement: - Define and implement QA standards, automation strategy, and testing best practices. - Establish quality metrics, KPIs, dashboards, and reporting mechanisms. - Conduct root cause analysis and implement preventive/corrective actions. - Improve test efficiency, release quality, and automation coverage. - Drive continuous improvement initiatives within the QA lifecycle. Collaboration & Agile Practices: - Participate in sprint planning, backlog grooming, retrospectives, and release discussions. - Work closely with stakeholders to understand product requirements and business goals. - Communicate testing progress, risks, blockers, and release readiness. - Ensure timely defect resolution and production quality assurance. Required Skills & Qualifications: - 11+ years of experience in QA with exposure to Manual Testing and Mobile Automation Testing. - Minimum 5+ years of QA leadership or team management roles. - Hands-on expertise in Appium Automation Framework Development. - Strong experience testing Android and iOS mobile applications. - Good understanding of mobile app architecture, APIs, UI/UX principles, and design patterns. - Experience with tools such as JIRA, TestRail, Confluence, Git, Jenkins. - Strong knowledge of Agile/Scrum methodologies. - Excellent analytical, debugging, and problem-solving skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and stakeholder management skills. As a QA Head / Lead specializing in Appium Automation and Manual Testing, you will play a crucial role in leading the Quality Assurance function for mobile applications at YesMadam. Your primary responsibility will be to ensure the delivery of high-quality mobile applications with exceptional user experience by defining testing strategies, building scalable automation frameworks, and mentoring QA teams. Key Responsibilities: - Leadership & Team Management: - Lead, mentor, and manage a team of QA engineers specializing in automation and manual testing. - Define QA goals, workflows, and resource allocation for multiple projects. - Conduct regular code reviews, test reviews, and performance evaluations. - Collaborate closely with Product, Engineering, UI/UX, and DevOps teams. - Drive quality ownership and testing best practices across teams. - Automation Testing (Appium): - Design, develop, and maintain scalable mobile automation frameworks using Appium. - Automate Android and iOS mobile application test cases. - Integrate automation suites with CI/CD pipelines for continuous testing. - Create reusable utilities, libraries, and automation scripts. - Analyze automation results and improve test stability and coverage. - Manual Testing Expertise: - Prepare and execute detailed test plans, test scenarios, and test cases. - Perform functional, regression, exploratory, usability, UI/UX, and compatibility testing. - Validate mobile app behavior across multiple devices, OS versions, and screen sizes. - Identify requirement gaps and proactively communicate risks/issues. - Ensure accurate defect tracking, reporting, and documentation. Quality Strategy & Process Improvement: - Define and implement QA standards, automation