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About the role
Job Details: Position - Help Desk Technician (IT) Tasks and Responsibilities: - Install, modify, and repair computer hardware and software. - Configure and debug desktop programs. - Ensure seamless Local Area Network (LAN) operations. - Install computer peripherals for users. - Follow up with customers to ensure issue resolution. Skills Required: Proficient in: - Windows Professional OS (XP-10). - Microsoft Office (all versions). - Internet Explorer. - TCP/IP and networking fundamentals. - Excellent communication, problem-solving, and decision-making skills. - Strong work ethic, attention to detail, and customer service skills. - Ability to work independently and collaboratively in a team workplace. Other Attributes: - Detail-oriented with the ability to handle sensitive and confidential information. - Ability to work under pressure and meet deadlines. - Team player with a proactive attitude. Qualification: - 12+ or any graduate Experience: - 1-2 years of experience in technical help desk support. Location: Mumbai (Marol) .
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