Technical Support Engineer

Zebronics is hiring for the role of Technical Support Engineer! Responsibilities of the Candidate: Diagnose and troubleshoot hardware & software issues. Provide technical support via phone, email, and chat. Install, configure, and support Windows, Linux, and macOS. Identify root causes and resolve customer issues promptly. Escalate complex issues when required. Stay updated with the latest technologies and products. Requirements: Basic knowledge of Electronics, Audio, Computer Hardware, and IT products. Hands-on experience with Windows, Linux, and macOS. Knowledge of Smart Devices and IoT products. Strong troubleshooting and problem-solving skills. Good communication and customer handling skills. Excellent communication in Hindi and English.