Source description
About the role
Basic Qualifications University degree (BE /B. Tech / MCA /MSC(CSC/ECE) Hands-on Knowledge of Windows / Linux Operating systems is required. Hands-on knowledge of basic SQL Database, Networking level, and ticketing process is required. Excellent English language skills are a must – both written and oral Candidate must have exceptional communication and presentation skills. Highly structured, organized and detail-oriented Responsibilities Responsible for the uptime of the various client projects being managed/monitored. Raise and update the tickets in the ticketing tool for all the issues handled/worked upon. Understanding how to connect with people/teams/colleagues across Zeta offices. Should have basic knowledge of network and monitoring. Should be proactive and a team player. Should be able to work in a 24x7 environment. Able to handle the situation with a positive approach. Analytical Skills
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