Storage Administrator L3

As a Dell Storage Administrator (L3), you will be responsible for managing, administering, and optimizing enterprise Dell storage solutions, including Dell EMC PowerStore, Unity, SC Series/Compellent, Isilon, XtremIO, or PowerMax. You will provide advanced technical support, resolve escalated incidents, and work closely with infrastructure, virtualization, and backup teams to ensure high availability, performance, and scalability of storage environments. Key Responsibilities: Provide L3 operational support for Dell storage systems (PowerStore, Unity, SC Series/Compellent, Isilon, PowerMax).Perform installation, configuration, provisioning, and administration of SAN/NAS storage systems.Manage storage allocation, zoning, masking, LUN creation, replication, and migrations.Implement and manage data protection, snapshots, replication, DR solutions, and backup integration.Proactively monitor storage infrastructure performance and capacity, ensuring optimal utilization.Troubleshoot and resolve complex storage issues escalated from L1/L2 teams.Collaborate with VMware, Windows, Linux, Database, and Network teams for integrated solutions.Perform firmware upgrades, patching, and storage system health checks.Maintain and update documentation, runbooks, and SOPs.Participate in on-call support rotation and provide RCA (Root Cause Analysis) for critical incidents.Lead storage projects, including migrations, expansions, new deployments, and automation initiatives.Ensure security compliance and follow ITIL processes for incident, problem, and change management.Required Skills & Experience: Hands-on experience with Dell Compellent (SC Series), PowerStore, Unity, Isilon, or PowerMax.Strong knowledge of SAN/NAS protocols (FC, iSCSI, NFS, SMB/CIFS).Experience with Brocade/Cisco SAN switches (zoning, fabric management).Proficiency in storage replication technologies (SRDF, RecoverPoint, MirrorView, etc.).Familiarity with VMware, Windows, Linux, and backup solutions (Networker, Avamar, Veeam, etc.).Strong troubleshooting, performance tuning, and capacity planning skills.Scripting knowledge (PowerShell, Bash, Python) for automation is a plus.Good understanding of ITIL processes and incident/change/problem management.Willingness to work in rotational shifts (shift cab allowances provided).Preferred Qualifications: Dell EMC Storage Certifications (DECS-IE, Dell EMC Proven Professional).Experience with cloud-integrated storage solutions (Azure, AWS, GCP).Knowledge of data governance, compliance, and cybersecurity practices.Soft Skills: Ability to work under pressure and manage critical incidents.Strong analytical and problem-solving skills.Collaborative team player with mentoring ability.Excellent verbal and written documentation skills. As a Dell Storage Administrator (L3), you will be responsible for managing, administering, and optimizing enterprise Dell storage solutions, including Dell EMC PowerStore, Unity, SC Series/Compellent, Isilon, XtremIO, or PowerMax. You will provide advanced technical support, resolve escalated incidents, and work closely with infrastructure, virtualization, and backup teams to ensure high availability, performance, and scalability of storage environments. Key Responsibilities: Provide L3 operational support for Dell storage systems (PowerStore, Unity, SC Series/Compellent, Isilon, PowerMax).Perform installation, configuration, provisioning, and administration of SAN/NAS storage systems.Manage storage allocation, zoning, masking, LUN creation, replication, and migrations.Implement and manage data protection, snapshots, replication, DR solutions, and backup integration.Proactively monitor storage infrastructure performance and capacity, ensuring optimal utilization.Troubleshoot and resolve complex storage issues escalated from L1/L2 teams.Collaborate with VMware, Windows, Linux, Database, and Network teams for integrated solutions.Perform firmware upgrades, patching, and storage system health checks.Maintain and update documentation, runbooks, and SOPs.Participate in on-call support rotation and provide RCA (Root Cause Analysis) for critical incidents.Lead storage projects, including migrations, expansions, new deployments, and automation initiatives.Ensure security compliance and follow ITIL processes for incident, problem, and change management.Required Skills & Experience: Hands-on experience with Dell Compellent (SC Series), PowerStore, Unity, Isilon, or PowerMax.Strong knowledge of SAN/NAS protocols (FC, iSCSI, NFS, SMB/CIFS).Experience with Brocade/Cisco SAN switches (zoning, fabric management).Proficiency in storage replication technologies (SRDF, RecoverPoint, MirrorView, etc.).Familiarity with VMware, Windows, Linux, and backup solutions (Networker, Avamar, Veeam, etc.).Strong troubleshooting, performance tuning, and capacity planning skills.Scripting knowledge (PowerShell, Bash, Python) for automation is a plus.Good understanding of ITIL processes and incident/change/problem management.Wil