ERP and CRM Consultant

ZorSpeaker is a dynamic organization focused on helping businesses tell their stories through efficient, well-integrated ERP and CRM solutions. The company partners with clients to translate complex business operations into clear, streamlined processes that support growth and customer success. By combining technology, process optimization, and thoughtful consulting, ZorSpeaker enables organizations to better understand and serve their customers. Team members collaborate closely with clients to deliver practical, results-oriented solutions that align with real business needs. ZorSpeaker values curiosity, problem-solving, and a commitment to continuous improvement. Role Description This is a full-time, on-site ERP & CRM Consultant role based in Jaipur. The ERP & CRM Consultant will analyze client business processes, gather requirements, and design tailored ERP and CRM solutions that support operational efficiency and sales performance. This role involves configuring and customizing CRM and ERP platforms, including Salesforce.com, to align with business workflows and data structures. The consultant will provide handson implementation support, user training, and postgolive assistance to ensure adoption and longterm value. Daytoday responsibilities include collaborating with sales and operations stakeholders, preparing documentation, troubleshooting system issues, and recommending enhancements based on datadriven insights and best practices. The role also requires close coordination with technical teams to translate business needs into functional specifications and support ongoing process improvement. Qualifications Strong analytical skills and the ability to interpret data, identify trends, and translate findings into actionable recommendations. Experience mapping and optimizing business processes across functions such as operations, finance, and sales. Background in consulting, including requirements gathering, stakeholder management, and solution presentation. Handson experience with CRM platforms, preferably Salesforce.com Administration, including configuration and user support. Understanding of ERP and CRM concepts, integration points, and best practices for implementation and adoption. Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences. Ability to work onsite in Jaipur, collaborate in crossfunctional teams, and manage multiple projects or clients simultaneously. Bachelors degree in Business, Information Systems, Engineering, or a related field (or equivalent practical experience). Relevant certifications (e.g., Salesforce Administrator, ERP platform certifications) are a plus. Experience in change management, user training, and documentation is beneficial. ZorSpeaker is a dynamic organization focused on helping businesses tell their stories through efficient, well-integrated ERP and CRM solutions. The company partners with clients to translate complex business operations into clear, streamlined processes that support growth and customer success. By combining technology, process optimization, and thoughtful consulting, ZorSpeaker enables organizations to better understand and serve their customers. Team members collaborate closely with clients to deliver practical, results-oriented solutions that align with real business needs. ZorSpeaker values curiosity, problem-solving, and a commitment to continuous improvement. Role Description This is a full-time, on-site ERP & CRM Consultant role based in Jaipur. The ERP & CRM Consultant will analyze client business processes, gather requirements, and design tailored ERP and CRM solutions that support operational efficiency and sales performance. This role involves configuring and customizing CRM and ERP platforms, including Salesforce.com, to align with business workflows and data structures. The consultant will provide handson implementation support, user training, and postgolive assistance to ensure adoption and longterm value. Daytoday responsibilities include collaborating with sales and operations stakeholders, preparing documentation, troubleshooting system issues, and recommending enhancements based on datadriven insights and best practices. The role also requires close coordination with technical teams to translate business needs into functional specifications and support ongoing process improvement. Qualifications Strong analytical skills and the ability to interpret data, identify trends, and translate findings into actionable recommendations. Experience mapping and optimizing business processes across functions such as operations, finance, and sales. Background in consulting, including requirements gathering, stakeholder management, and solution presentation. Handson experience with CRM platforms, preferably Salesforce.com Administration, including configuration and user support. Understanding of ERP and CRM concepts, integration points, and best practi